Shipping policy
Shipping Policy
Last updated: [Insert Today’s Date]
At Gunnar & Co., we handcraft each item with care and pride. Here’s everything you need to know about how we ship your leather goods:
⸻
Processing Time
Most orders ship within 3–5 business days, as many items are made to order. Larger orders or personalized products may take a bit longer — we’ll let you know if there’s any delay.
⸻
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected delivery method.
• Standard (U.S.): 3–7 business days
• Expedited (U.S.): 2–4 business days
• International Shipping: 7–21 business days (varies by destination)
Delivery times are estimates and may vary depending on carrier delays, weather, or holidays.
⸻
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to monitor your shipment status at any time.
⸻
Shipping Locations
We currently ship within the United States and to select international destinations. If you’re outside the U.S. and unsure if we ship to your country, feel free to contact us at info@gunnarandco.com.
⸻
Lost or Damaged Packages
If your order arrives damaged or goes missing during transit, contact us within 7 days of delivery. We’ll work with you and the carrier to resolve the issue.
⸻
Incorrect Addresses
Please double-check your shipping information at checkout. Gunnar & Co. is not responsible for packages delivered to incorrect or outdated addresses provided by the customer.
⸻
Questions?
Reach out to us anytime at info@gunnarandco.com — we’re happy to help.